Best Cheap Auto Insurance in Rocky River 44116
This State Farm agent, Frank Martau, is horrible. We have had insurance through him, and he has been very mean, condescending, unhelpful, and ignorant, and arrogant (for reasons unknown). I can't even ask him a question without having a rude comment. It's as if he barks at you if you try to talk to him about anything. Nowadays, he doesn't pick up the phone much anymore, and has a secretary do all of his work. I've had this guy for years, and it's a good thing I didn't have to talk to him much. I'm glad we switched to another much nicer agent, who was willing to do a full review on our policies, and found out Frank Martau was over charging, and not giving proper discounts. Avoid this person at all costs.
My parents, brother, sister and I have all been with Frank for over 25 years. With my daughter about to get her ""Temps"" and start driving, I would not trust our insurance to anyone else. Frank and his staff have always been courteous and very helpful.