Best Cheap Auto Insurance in Eugene 97404
DON'T USE THIS AGENT!!! First of all, my "disappearing deductible" has done a disappearing act of its own--I've been with this agency for 1 1/2 yrs and somehow, without any accidents or other claims, my deductible is exactly where it started. Furthermore, my premium increases with every renewal for absolutely NO reason. Then a couple weeks ago, I called because I needed a tow. I was stuck in a ditch at the bottom of my 1/2 mile long driveway with my infant daughter in the car with me. When I called to ask for a tow, the snotty girl on the phone told me that I had to find a tow company independently, pay for it out of my pocket, and then they would reimburse me. First of all, WHY would I need to pay for it up front? What exactly is the point of having tow "coverage" if I need to do this. Then, when I asked if she could find someone and call for me because I had no access to phone listings as I was STUCK IN A DITCH, she laughed at me. Yes. She LAUGHED. Her response: "We don't usually call for tows, hahaha..." I hung up. Luckily for me and my 5-month old, I was able to get ahold of my mother who has AAA, and she came by and called for a tow truck who pulled us out. I have never been treated so poorly by an insurance agency before, and this is the 2nd time in less than a year that one of their unprofessional representatives has been rude to me over the phone. It must be a pretty easy interview at Bill Cavinee's agency. Get some professional staff, Bill! In the meantime, I'm finding new insurance, even if it costs me more per month. Good riddance!
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